Privacy Policy

Last updated: June 2026

United Granite NC (“we,” “our,” or “us”) operates the website unitedgranitenc.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website or contact us about our countertop services.

1. Information We Collect

We collect information you voluntarily provide through our contact forms and quote-request forms, including:

• Full name
• Email address
• Phone number
• Project details (countertop material preferences, room type, approximate square footage)
• Any other information you choose to include in a message to us

We also collect certain non-personal information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This data is collected through cookies and analytics tools described below.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for countertop installation
• Schedule consultations and follow up on project requests
• Send you information you have requested about our products and services
• Improve the content and functionality of our website
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies & Analytics

Our website uses cookies — small text files stored on your device — to understand how visitors interact with our site and to improve your experience.

Google Analytics / Google Tag Manager: We use Google Analytics (via Google Tag Manager) to collect anonymized data about website traffic, including pages viewed, session duration, and general geographic location. This data is aggregated and does not identify you personally. Google’s privacy policy is available at policies.google.com/privacy.

Google Ads Remarketing: We use Google Ads remarketing cookies to show our advertisements to previous visitors on other websites within the Google Display Network. These cookies do not collect personal information such as your name or email address.

Most browsers allow you to refuse or delete cookies through your browser settings. Disabling cookies may affect certain features of the website.

4. Third-Party Services

We use the following third-party services on our website. Each has its own privacy policy governing the data it collects:

• Google Analytics — website traffic analysis (privacy policy)
• Google Ads — advertising and remarketing (privacy policy)
• Google Tag Manager — tag deployment and management (privacy policy)

These services may set their own cookies and collect data according to their respective privacy policies. We are not responsible for the practices of these third parties.

5. Your Choices & Opt-Out

You have the following options to manage how your data is used:

• Google Analytics opt-out: Install the Google Analytics Opt-Out Browser Add-on.
• Google Ads personalization opt-out: Visit Google Ads Settings to opt out of personalized advertising.
• Browser cookies: Adjust your browser settings to refuse or delete cookies at any time.
• Contact us directly: To request that we not contact you or to ask us to remove your information from our records, email us at sales@unitedgranitenc.com.

6. Data Retention

We retain contact form submissions and project inquiry records only as long as necessary to fulfill the purpose for which they were collected — typically while a project is being discussed or completed — and as required by applicable law. We do not indefinitely store personal data from one-time inquiries that did not result in a project.

7. Security

We take reasonable precautions to protect the information submitted through our website. However, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: